Sales Development Representative (Hybrid)

With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About the Job

Join OpenTable as a Sales Development Representative and become a driving force behind our revenue growth. In this role, you will connect with restaurant clients to showcase our reservation and guest management solutions, securing critical appointments for the sales team. By effectively communicating product value and building strong relationships, you will directly impact the success of our company. This is a unique opportunity to shape the future of dining experiences by expanding our network of premier restaurant partners. This is a hybrid role with two days in office per week. 

Responsibilities

• Conduct targeted outbound prospecting across multiple channels to identify and engage potential restaurant partners.
• Educate prospects on how our solutions can optimize their operations and elevate the guest experience.
• Qualify inbound and outbound leads effectively to ensure a high-quality pipeline for Account Executives.
• Build and maintain trusted relationships with restaurant decision-makers to establish credibility and foster partnerships.
• Collaborate cross-functionally with Account Executives to strategize on target accounts and maximize conversion rates.
• Maintain accurate and up-to-date records of prospect interactions and pipeline progression using CRM software.

Minimum Qualifications

• 1+ years of experience in sales development, business development, or a comparable outbound-focused role.
• Fluency in English for professional written and verbal business communications.
• Proven track record of successfully generating leads, qualifying prospects, and meeting performance metrics.
• Proficiency in delivering compelling sales presentations and utilizing fundamental selling techniques to drive engagement.
• Experience utilizing customer relationship management (CRM) software to track and manage sales activity.

Preferred Qualifications

• Previous experience working within the hospitality, technology, or SaaS industries.
• Deep understanding of the restaurant industry landscape and current market trends.
• Familiarity with modern sales productivity tools.
• Proactive approach to continuous improvement and creative problem-solving.
• Location proximity to Chicago, IL.

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to Headspace
• Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Focus on your career growth:
• Development Dollars
• Leadership development
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Competitive retirement and health plans

Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States based role is $55,000 to $65,000 plus quarterly sales bonus.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

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