Product Manager

Summary:

At Morgan & Morgan, we’re constantly challenging people’s idea of what an injury law firm can be, and technology plays a major role in how we serve our clients. We are in a unique position as the largest injury firm in the world to continuously deliver a delightful and consistent experience for people facing the greatest challenge of their lives. 

We’re looking for a Product Manager to join our Product team. We’re open to candidates from product management, operations, consulting, or business integration backgrounds – what matters most is a demonstrated ability to leverage technology to drive better business outcomes. You will own the vision, roadmap, and delivery for a defined product area, working in close partnership with Engineering, Design, and business stakeholders to ship solutions that measurably improve the experience for our clients and attorneys. This is an in-office position 4 days a week in our Brooklyn office. Relocation assistance is not available. 

Responsibilities:

As a Product Manager, you will drive clarity, alignment, and delivery across your product area. We value operators and doers over pure strategists – success in this role is measured by what gets built and the outcomes it creates, not the quality of the deck explaining why. Responsibilities include, but are not limited to: 

• Product Vision & Communication: Define a compelling product vision for your area and communicate it effectively to Engineering, Design, senior leadership, and business partners. Make the “why” behind your priorities clear and motivating. 

• Roadmap Development & Defense: Build and maintain a prioritized, outcome-oriented product roadmap. Make tradeoffs transparent and defend your sequencing decisions with data, user insight, and business context. 

• Delivery Execution: Manage the full product development lifecycle from discovery through launch. Partner with Engineering and Design to write clear requirements, manage the sprint backlog, and keep delivery on track. 

• Backlog & Story Management: Own and continuously groom the product backlog. Ensure user stories are well-defined, acceptance criteria are clear, and tickets are consistently ready for engineering to execute. 

• Success Measurement & Iteration: Define KPIs for every initiative. Track product performance post-launch, identify gaps and opportunities, and drive rapid, data-informed iteration. 

• User & Market Research: Conduct user interviews, analyze behavioral and operational data, and synthesize competitive research to inform strategy and surface new opportunities. 

• Stakeholder Management: Maintain clear and consistent communication with stakeholders on priorities, progress, and blockers. Set expectations proactively and escalate risks early. 

• Cross-Functional Collaboration: Build strong working relationships with Engineering, Design, Operations, and Legal. Navigate competing priorities with empathy and pragmatism to keep teams aligned and moving. 

Qualifications:

• 2+ years of experience in product management, product operations, consulting, business integration, or a related role – including PE-backed or high-growth operational environments. Direct product management experience is not required; what matters is a track record of using technology to achieve business outcomes. 
• Demonstrated experience leveraging technology – software, platforms, or data – to solve operational problems, improve workflows, or drive measurable business results. 
• Active use of AI as a force multiplier in your current work – using AI tools to increase personal output, accelerate analysis, and improve decision quality. 
• Proficiency with Jira or a comparable project management tool; comfortable working within an Agile or Kanban delivery environment. 
• Strong written and verbal communication skills – able to produce clear requirements, stakeholder updates, and executive summaries. 
• Demonstrated ability to define and track KPIs and apply data to prioritization and decision-making. 
• Exceptional collaboration skills – able to build trust and drive alignment across Engineering, Design, and business stakeholders. 
• Executional orientation – you are more energized by shipping and solving than by theorizing. Strong candidates will point to specific things they built, changed, or improved – not just strategies they developed. 
• Detail-oriented and organized, with the ability to manage multiple workstreams simultaneously without losing quality. 

Nice to Have:

• Exposure to the legal industry and technology in law firms. 
• Experience working directly with or integrating Salesforce as a product surface. 
• Familiarity with Agile, Scrum, or Kanban delivery methodologies. 
• Experience at a high-growth or PE-backed organization. 
• Familiarity with product analytics tools such as Pendo or similar event tracking platforms. 

Salary Range: $120,000–$150,000 USD + Bonus Potential