Medical Director, Practice Performance

This is not a traditional Medical Director role.

You’ll sit at the center of how Clover drives clinical quality, cost performance, and provider behavior change across our network—working directly with physicians to improve outcomes at scale.

Your mandate is simple:
turn data into action, and action into better care, better outcomes and more efficient care.

You’ll partner with clinicians on the ground, using data, coaching, and technology (Clover Assistant) to influence how care is delivered—day to day, patient by patient.

What you'll do:

• Partner directly with network physicians and care teams to improve quality, outcomes, and total cost of care
• Encourage network primary care physicians to refer patients to in-home care and other Clover Care Services when clinically appropriate, connecting patients with the care that best supports their needs and outcomes
• Identify performance gaps and translate data into clear, actionable clinical changes
• Coach providers (1:1 and group) on evidence-based care, documentation, and population health strategies
• Drive adoption and effective use of Clover Assistant in real clinical workflows
• Be the tip of the spear for implementation of clinical programs with partner providers
• Build trusted relationships with clinicians—serving as a peer advisor, not just a directive voice
• Collaborate routinely with fellow Medical Directors, account managers, Data Science, Operations, Analytics, and Provider Success to translate insights into coordinated action and align clinical and business goals
• Support and mentor market-level clinical leaders to drive performance across the network

What winning looks like:

• Measurable improvement in clinical quality metrics and patient outcomes
• Reduction in total cost of care through better clinical decision-making
• Increased provider engagement and consistent use of Clover Assistant
• Providers change behavior—not just understand the data
• Strong, trusted relationships across the provider network

Why this role is hard (and worth it):

• You’re influencing clinicians—without direct authority
• Changing clinical behavior is complex and requires trust, credibility, and persistence
• You’ll need to balance data, clinical judgment, and real-world constraints
• Your impact is highly visible—and directly tied to patient outcome

Who you are:

• MD or DO with an active, unrestricted license; board certified (Primary Care preferred)
• Clinically credible with 5+ years of practice experience
• Experience in value-based care, population health, or risk-based models (MSO, ACO, MA)
• Proven ability to influence and coach peer clinicians
• Comfortable using data to drive clinical decisions and behavior change
• High comfort with EMRs, clinical tools, and technology-enabled care models
• Strong communicator who builds trust quickly with physicians and care teams

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.