Manager II, Software Engineering

Location: Dublin (hybrid)

About Toast

Toast builds technology that helps food and beverage businesses run smoother, serve customers better, and grow with confidence. Our platform brings together the tools teams need to power daily operations—while turning complexity into clear, actionable insights. We're purpose-built for the pace of hospitality, and we're investing in new experiences that make great businesses easier to run at any scale.

About this role (Responsibilities)

We're looking for an Engineering Manager  to join our Embedded Finance organization and lead the Banking team. You will lead a tight-knit team as a true player/coach—where your primary focus is driving engineering velocity, hands-on problem solving, and outsized impact. You'll lead by example, helping the team discover new ways of working and building with the tools of the day to optimize for speed, customer impact, and the right shared norms.

You will partner closely with our Product Manager to drive weekly sprints. We expect you to jump into the codebase to fix bugs, triage issues directly with users, and ensure we're delivering value at top speed without breaking what matters most.

In this role, you will:

• Lead, unblock, and collaborate with the engineering team, fostering a culture of rapid iteration and technical excellence.
• Act as a player/coach, actively writing code, jumping in to fix bugs, and triaging customer issues to ensure a tight feedback loop.
• Partner directly with the Product Manager and Designer on vision and strategy, to decide what we'll build next, weighing technical tradeoffs together.
• Help the team pioneer new ways of working by integrating the tools of the day into our daily development processes.
• Establish shared norms, guardrails, and best practices that allow the team to move at top speed while maintaining high quality where it counts.
• Navigate the broader Toast ecosystem to unblock your team, leading technical collaboration with other engineering and platform groups when cross-team dependencies are needed to bring new capabilities to life.
• Partner with your senior engineers to shape the technical strategy and architecture, guiding the team toward pragmatic decisions that balance speed-to-market with long-term viability.

Do you have the right ingredients*? (Requirements)

• A strong "player/coach" mentality with the technical depth to hold your own with very senior ICs, review designs/code, and contribute directly.
• Experience managing or leading an engineering team, maximizing impact and autonomy in a lean environment rather than scaling headcount.
• Deep customer empathy and a track record of rolling up your sleeves to fix bugs or triage issues based on direct customer feedback.
• Demonstrated ability to build teams and products in new ways, constantly exploring how to leverage modern tools to ship faster and smarter.
• Experience defining shared engineering norms and guardrails that optimize for speed and impact while keeping processes lightweight.
• Strong cross-functional collaboration skills, specifically with Product Managers and Designers, to weigh technical tradeoffs and define priorities.
• You're self-directed, have a low ego, and thrive in an environment without perfect clarity.
• You've built with LLMs or shipped AI-powered product experiences.

Special sauce* (Nice to haves)

• Experience in fintech

What you'll need to thrive (Requirements)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.