Learning and Development Program Specialist

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

As a Learning and Development Program Specialist, you will play a key role in designing, building, and continuously improving modern learning programs at Human Interest. You’ll turn business needs into well-crafted learning experiences, combining instructional design with storytelling to create resources, processes, and experiences that shape careers and drive our high-performance culture. This is a build-focused role: you’ll own the design and development of our content, while subject matter experts, managers,  and People Team partners deliver live sessions using the materials you create.

We are looking for someone who is tech-forward—who actively leverages modern AI tools to streamline content creation, elevate slide presentations, and scale enablement across the entire employee lifecycle.

What you get to do every day

Tech-Forward Instructional Design and Content Creation

• Design and build contemporary, self-led e-learning modules, on-demand micro-learning assets, training guides, and slide decks.
• Build facilitator guides, leader-led toolkits, and “train-the-trainer” materials so managers and subject matter experts can confidently deliver live sessions.
• Apply adult learning principles and design frameworks (e.g., ADDIE, SAM, action mapping) to create storyboards, learning objectives, and assessments that drive behavior change.
• Actively leverage AI tools to write scripts, generate visual assets, draft assessments, and accelerate instructional design.
• Document processes and update People Team resources in our intranet (Confluence).
• Build structured project proposals and training deployment plans that clearly articulate learning objectives, target outcomes, and agile rollout strategies.
• Uphold Human Interest’s brand consistently through communications and experiences. 
• Assess feedback and internal data to enhance, expand, change and/or adapt our offerings and ways of doing things. 
• Establish post-training feedback channels to gather participant insights, actively translating learner input into actionable updates to refine and elevate learning programs.
• Measure learning effectiveness using completion data, assessments, and LMS reporting, and use the results to improve content.

Needs Analysis and Program Support

• Conduct thorough learning needs assessments and gap analyses to align L&D initiatives with company objectives, directly translating identified gaps into actionable learning solutions.
• Design and maintain the content behind our talent programs, including employee growth and leadership development.
• Partner with subject matter experts to capture their expertise and turn it into clear, engaging learning content.

Stakeholder and People Team Support

• Work cross-functionally to support the success of talent development programs. 
• Build effective relationships with other internal organizations to support employee development.
• Collaborate with stakeholders on employee development efforts that will aid in retaining top talent. 
• Provide administrative support for our Learning Management System (Docebo).
• Manage and assist with People Team projects from inception to completion.

What you bring to the role

• 3- 5 years of experience in Instructional Design, eLearning development, Learning & Development, or related fields.
• Experience creating eLearning content using tools such as Articulate Rise.
• A portfolio showcasing eLearning modules, microlearning, job aids, or other learning content you’ve designed and built.
• Solid grounding in adult learning theory and instructional design methodologies.
• Comfortable presenting design concepts, storyboards, and drafts to stakeholders and incorporating their feedback.
• Working knowledge of LMS administration (experience with Docebo and Confluence is a major plus) and multimedia editing software (e.g., Canva or video editing tools). 
• Proven ability to leverage AI tools to optimize daily workflows, draft content, and build visual assets.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects simultaneously and prioritize tasks to meet deadlines.
• Meticulous organization and attention to detail.
• Excellent interpersonal and cross-functional skills.
• Able to function independently, as well as collaboratively with other team members.
• Ability to leverage existing tools and materials creatively to build high-impact, scalable solutions within lean environments.

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $85,000 - $100,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents  
• Carrot: Fertility healthcare and family forming benefits
• Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024) 
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures