Junior Client Strategist

THE ROLE

Sotheby’s Client Strategy team develops and implements strategies around existing clients and gathers intelligence on key high net worth individuals in order to generate commercial opportunities.  Partnering with areas of the business including Specialist Departments, Regional Offices, Marketing, Business Intelligence, Special Events, and other key business units, this team is responsible for spearheading initiatives to maximize Sotheby’s reach within its existing and prospective client base.

The primary responsibility of this role is to support Client Strategy colleagues and specialist teams in the development and execution of strategic plans for key clients. This is an internal non-client facing role which relies on strong Excel skills to extract and manipulate data to inform strategy, combined with the ability to build effective partnerships with colleagues.

Utilizing Sotheby’s external data, this role will support client cultivation efforts with the goal of increasing new client acquisition, improving existing client knowledge, sourcing business, and helping to identify transactional opportunities.

RESPONSIBILITIES

• Support Client Strategists and specialist departments with research on prospective clients and opportunities and bring awareness of advisory business to specialist teams.
• Assist with strategic sale-related support, including tailored pre-sale targeting working with digital and AI tools, researching prospective bidders and supporting post-sale follow-up.
• Partner with Client Strategists to conduct research for top client reviews, team meetings, regional meetings, and key auctions.
• Monitor and share relevant event, travel, and visit opportunities to support the implementation of client strategies.
• Support top client reviews by preparing relevant data and helping identify gaps, progress and opportunities in client portfolios.
• Regularly and systematically review Collector/Rich lists, including Forbes, ArtNews Top 200, real estate listings, and other media to ensure the accuracy of Sotheby’s existing client data and identify potential new clients.
• Support team meetings and internal presentations by taking meeting minutes, paying close attention to action points, and circulating post meeting.
• Create PowerPoint presentations/project decks as required.
• Ensure the accuracy and integrity of client information in CRM throughout the year.
• Create team meeting briefs, family trees and high-level presentations to provide an overview of key families/clients.
• Assist in identifying opportunities to increase cross-departmental transactions across all formats and platforms including Marketplace, SFS and Private Treaty.
• For bespoke seated events, assist with invitation list building, collaborate with Special Events team, and create client biographies.
• Support the team with regular reviews of “at risk” clients to assess progress of relationships.

IDEAL EXPERIENCE & COMPETENCIES

• Bachelor's Degree required, ideally in relevant area of study/interest.
• Minimum 3 years of experience in a relevant or related role; experience within the art market is preferred but not required.
• Excellent analytical, research, and interpersonal skills with an interest in developing commercial and strategic capabilities.
• Team player with a positive working rapport with colleagues.
• Superior organizational skills with the ability to prioritize multiple tasks with speed and efficiency.
• Strong understanding of or interest in developing knowledge of Sotheby’s or related digital platforms, tools, and technologies (including Microsoft Excel), and a passion for innovation on all fronts.
• Strong working knowledge of Microsoft Excel, Word and PowerPoint.
• Comfortable working with large amounts of evolving data.
• Ability to run basic stats and work through large quantities of data to analyze trends.
• High degree of accuracy and attention to detail, with excellent writing/editing skills.
• Ability to interact professionally and confidently with colleagues across different levels of the organization.

The proposed base salary for this position ranges from $67,000-$72,000. In addition to base salary successful candidates are eligible to receive a discretionary bonus, as well as a competitive benefits package. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.