ApplySarthiIT Support specialist
JetBrains
Tailor my CV for this job, freeView job and applyYour CV rewritten for this role, from your real experience. Sign in with Google, nothing to install.
Got this interview? Our apps help you get the job.
Skills named in this job
Read from the description itself, not inferred.
This role on the market
2,567 open support roles across 347 companies are on ApplySarthi right now, most of them in Bengaluru (139), Hyderabad (88), Delhi NCR (42).
- Email Customer Support Team LeadJobgether
- MVS NW Support InternIBM
- Sales Support CoordinatorConvera
- Senior Manager, Product SupportZscaler
- Senior IT Systems Engineer (L3 Support)66degrees · bengaluru
What support roles keep asking for: Linux (13%), AWS (13%) — counted across their open postings here.
AWS jobs · Azure jobs · Linux jobs
JetBrains has 66 open roles listed here.
- VP of PR/External Communications Lead
- Senior Product Manager (JetBrains Context)
- Staff Software Developer (Kotlin Libraries)
- Customer Success Engineer EMEA
- Team Lead Kotlin Infrastructure
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for support roles keep coming back to Linux, AWS. Practise those questions before you sit with JetBrains.
Questions you are likely to be asked
- Why do you want to join JetBrains?
- What is your experience with AWS? Tell me one thing you learned the hard way.
- How do you decide which ticket to work on first?
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the IT Support specialist at JetBrains interview free →
JetBrains has 10 offices around the world, and all of them are connected via dedicated channels, have video conferencing, telecommunication systems, and server rooms. That is 1000 workstations (Windows, Linux & macOS), 1000 virtual machines in a private VMware Cloud, and 300 virtual machines in public AWS and Azure Clouds. The JetBrains IT department is made up of 30 people who daily support the whole IT infrastructure of the company.
The team is currently looking for an IT Support Specialist.
We'll be happy to have you on our team if you:
- Can take apart and repair any computer.
- Can fix errors in the operating system in different ways (not only by reinstalling the OS).
- Will communicate patiently and politely with users who experience issues.
- Know how local networks and the Internet work.
- Enjoy disassembling all kinds of devices to learn more about them.
- Don't mind soldering a damaged wire.
- Have strong teamwork skills: are open to diverse opinions and can support your point with sound reasoning.
- Want to grow as a professional, to master and apply new approaches and technologies.
- Take pride in the work you do.
- Have previous IT Helpdesk Support experience.
- Speak fluent English.
We'll be super excited if you:
- Are eager to share your knowledge with your peers.
- Can quickly come up with solutions when communicating with users remotely.
What tasks we have in store:
- Providing technical support to all JetBrains employees.
- Setting up new computers, fixing and modernizing the old ones.
- Deciding what hardware will be a better choice for a particular case.
- Advising JetBrainers on any hardware or software-related issues.
- Maintaining all the IT equipment in the office: computers, monitors, laptops, printers, copy machines, phones, and video conferencing systems.
Why join JetBrains?
- Strong base salary. We offer competitive pay that reflects your skills and experience.
- Extra time off. More days to relax, recharge, and do the things you love.
- Medical insurance allowance. Enjoy peace of mind for you and your family.
- Learning and development opportunities. Access to conferences, courses, and language classes.
- Relocation support. We help make your move as smooth and stress-free as possible.
- Language classes. Pick up the local language or sharpen your English skills.
- Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
- Mental health support. To help you feel your best, we provide easy access to professional mental health services.
- Sports benefit. Enjoy an on-site gym or sports club stipend.
- Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-EP1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the Recruitment Privacy Policy.
Match this job to your CV
ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.
Check my match →Similar open roles
- AI Technical Lead - Developer ToolingJetBrains
- Campus Ambassador (Universities in Europe)JetBrains
- Customer Success Engineer - YouTrackJetBrains
- Developer Advocate (Database) JetBrains
- Founding ML Engineer (Spectrum)JetBrains
- Growth Operations Manager (JetBrains AI)JetBrains
- Head of MLJetBrains
- Research Engineer (Agentic Models)JetBrains
Need answers during your interview? Try Live Sarthi.
Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.
- Hidden from supported screen sharingThe overlay stays out of supported Windows screen captures.
- Answers start in about 1.5 secondsResponse time varies with your connection and model.
- From your own CVYour projects and your experience, not a generic script.
- 30 minutes freeThen ₹99 for a 2-day pass with unlimited calls — you pay for the days you are interviewing, not a subscription.
A Windows app, from the same team as ApplySarthi.
Listed on greenhouse · posted 2026-07-27. ApplySarthi collects openings and links to application pages; the role is advertised by JetBrains, not by us.