Instructional Designer — Federal Health IT

Location: Remote (U.S.) with occasional travel required. 

Clearance: Public Trust

Rackner is seeking a creative and forward-thinking Instructional Designer who is passionate about turning complex ideas into engaging, impactful learning experiences. In this role, you'll bring learning to life by designing innovative training programs, interactive digital content, and practical resources that empower people to build new skills and embrace technology with confidence. You'll collaborate with talented teams to create meaningful, accessible learning experiences that evolve with changing needs and make a lasting impact.

Responsibilities

• Design and deliver engaging training programs, interactive courses, and digital learning experiences that make complex topics easy to understand.
• Create innovative learning materials, including facilitator guides, microlearning modules, and practical job aids that support different learning needs.
• Develop and publish high-quality training content across online learning platforms and offline environments.
• Keep learning materials fresh, accurate, and aligned with evolving technologies, processes, and business needs.
• Partner with subject matter experts and cross-functional teams to develop, review, and enhance training content.
• Champion accessible and inclusive learning experiences by following established accessibility standards and best practices.
• Evaluate and test learning materials to ensure quality, usability, and effectiveness while maintaining organized content and resources.

Qualifications

• 3+ years of experience in instructional design, curriculum development, or digital learning.
• Hands-on expertise with eLearning authoring tools such as Articulate 360, Adobe Captivate, or similar platforms.
• Proven ability to create, develop, and publish interactive training content through learning management systems.
• Understanding of digital accessibility standards and best practices for creating inclusive learning experiences.
• Exceptional organizational skills, attention to detail, and ability to manage multiple projects and priorities.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and subject matter experts.
• Must be able to successfully complete required background screening.

Preferred Qualifications

• Experience in healthcare education, technical training, or corporate learning environments.
• Working knowledge of digital learning platforms and performance support tools.
• Hands-on experience managing and publishing content through learning management systems.
• Understanding of adult learning principles, innovative instructional design approaches, and continuous improvement practices.

About Rackner

Rackner builds mission-critical systems for the U.S. government across software engineering, AI/ML, DevSecOps, cloud platforms, distributed systems, and application modernization. 

Benefits & Perks

Rackner offers a comprehensive benefits package to eligible employees, including:

• Medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan with company matching contributions.
• Paid time off and paid holidays.
• Professional development and company-supported certification opportunities.
• Home-office equipment and remote-work support.
• Fitness and wellness reimbursement programs.
• Weekly pay and company team events.
• Benefits are subject to applicable plan terms and eligibility requirements.

Equal Employment Opportunity

Rackner is an equal opportunity employer. Employment decisions are made without regard to any status protected by applicable law.