Fraud Specialist 1
Twilio
Make my CV for this job, freeView job and applyYour CV, rewritten for this role using only your real experience. Sign in with Google and upload your CV. Nothing to install.
Skills named in this job
Read from the description itself, not inferred.
This role on the market
182 open fraud roles across 53 companies are on ApplySarthi right now, most of them in Bengaluru (13), Pune (2), Mumbai (2).
- Credit Card Fraud Specialist IIJPMorgan
- Senior Operations Lead, FraudMission Lane
- Payment Integrity Prepay Fraud Supervisor - Cigna HealthcareCigna
- Staff Product Data Analyst, Fraud & SurveillanceNinjaTrader
- Senior Data Modeler, Fraud Risk DetectionExperian
What fraud roles keep asking for: SQL (26%), Python (23%), Machine learning (19%) — counted across their open postings here.
Looker jobs · SQL jobs · Tableau jobs
Twilio has 138 open roles listed here.
- Technical Support Engineer
- Compliance Operations Specialist 1
- Technical Support Expert 2
- Executive Business Partner
- Personalized Support Engineer
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for fraud roles keep coming back to SQL, Python, Machine learning. Practise those questions before you sit with Twilio.
Questions you are likely to be asked
- Why do you want to join Twilio?
- What is your experience with Looker? Tell me one thing you learned the hard way.
- Where do you want to be in three years?
- What is a weakness you are working on, and how?
- Tell me about yourself, and why this role is the right next step.
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Fraud Specialist 1 at Twilio interview free →Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Fraud Operations Specialist.
About the job
This position is needed to help combat fraud and abuse on our communications platform.
We are looking for a curious, analytical and quick thinking individual to join our global Fraud Operations team. This is a full time role, located in Estonia. In this role, you will utilize a variety of tools to prevent, respond and mitigate instances of fraud and abuse across all of our products, protecting our customers and our platform.
Responsibilities
In this role, you’ll:
- Investigate cases quickly and efficiently, perform analysis of non compliant traffic to understand bad actor behavior and demonstrate willingness to learn and become a subject matter expert in fraud investigations
- Protect Twilio customers and consumers through ongoing identification of bad actors, fraudulent activity and evolving tactics - taking action daily to stop bad actors/ activity while minimizing false positives
- Identify trends, root cause gaps and recommend appropriate preventative solutions to stop bad actors from being successful
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- Willingness to work a non-traditional schedule; weekends, holidays and evenings may be required (Sunday to Thursday or Tuesday to Saturday 9am-6pm)
- Experience working in a fast paced, ambiguous environment, with a strong bias for action
- Previous experience in customer service or customer facing role requiring effective and empathetic communication
Desired:
- Basic knowledge of SQL, Looker, Tableau or similar data extraction and data visualization tools
- Basic understanding APIs and related technologies
- 1-2 years experience working in a queue based/contact center environment
Location
This role will be based remotely in Estonia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Match this job to your CV
ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.
Check my match →Similar open roles
- Account Executive 4Twilio
- Account Executive 4Twilio
- Compensation ManagerTwilio
- Deal Desk AnalystTwilio
- Deal Desk Senior AnalystTwilio
- DevOps Engineer (Observability)Twilio
- Digital Sales Representative 2Twilio
- Director, Global CampaignsTwilio
Need answers during your interview? Try Live Sarthi.
Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.
- Hidden from supported screen sharingThe overlay stays out of supported Windows screen captures.
- Answers start in about 1.5 secondsResponse time varies with your connection and model.
- From your own CVYour projects and your experience, not a generic script.
- 30 minutes freeThen ₹99 for a 2-day pass with unlimited calls — you pay for the days you are interviewing, not a subscription.
A Windows app, from the same team as ApplySarthi.
Listed on greenhouse · posted 2026-08-17. ApplySarthi collects openings and links to application pages; the role is advertised by Twilio, not by us.