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Director, Member Experience Strategy

Oscar Health

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1,420 open experience roles across 262 companies are on ApplySarthi right now, most of them in Bengaluru (84), Hyderabad (28), Chennai (24).

What experience roles keep asking for: Stakeholder management (15%), Product management (14%) — counted across their open postings here.

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Oscar Health has 239 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for experience roles keep coming back to Stakeholder management, Product management. Practise those questions before you sit with Oscar Health.

Questions you are likely to be asked

  1. Why do you want to join Oscar Health?
  2. What is your experience with Excel? Tell me one thing you learned the hard way.
  3. Tell me about yourself, and why this role is the right next step.
  4. Tell me about a problem you solved at work that you are proud of.
  5. Tell me about a time you disagreed with your manager. What happened?

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Hi, we're Oscar. We're hiring a Director, Member Experience Strategy to join our Member Experience Team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will drive the strategy, program design and implementation of a specific department. The primary responsibility for this role is to set the overall department strategy and deploy tactics that allow us to enhance our overall program value.

You will report into the Vice President, Member Experience.

Work Location: This is a remote / work-from-home role. Unless you reside within 30 miles of a designated office, you would be Hybrid. As a Hybrid, you would have to be in the office 3 days a week, and Thursday is mandatory.

Pay Transparency: The base pay for this role in the states of California, Connecticut, New Jersey, New York and Washington is: $198,720 - $260,820 per year. The base pay for this role in all other locations is: $178,848 - 234,738 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program company equity grants and annual performance bonuses.

Responsibilities:

Requirements:

Bonus points:

Travel required:

This is an authentic Oscar Health job opportunity.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.

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Listed on greenhouse · posted 2026-10-09. ApplySarthi collects openings and links to application pages; the role is advertised by Oscar Health, not by us.