Deployment Strategist - Customer Land Team

Cognite operates at the forefront of industrial digitalization, building AI and data solutions that solve the world’s hardest, highest-impact problems. Our Moonshot is bold: unlock $100B in customer value by 2035, and redefine how global industry works.

Every day looks different. As a Deployment Strategist, here's what you can expect:

• Lead a customer's first Cognite project from kickoff to proven value, using our Quick Start playbook across the Americas.
• Agree what success looks like with a customer's operations leaders in week one, then report against it in steering committees and executive briefings.
• Direct a build pod you don't manage. Architects, builders, and data engineers, some working from Latin America, deliver while you set the problem, scope, and pace.
• Go where the work happens: customer sites in energy, manufacturing, and utilities, to see how operators use Cognite on shift, not just in a demo.
• Turn delivery into the next deal: build the expansion case with the Account Executive and carry adoption friction back to Product.
  
  

This role goes beyond running a plan. You'll own how a new customer gets from first login to measurable value, working with a technical pod, the account team, and Product.

• Co-author the value case and success metrics with the Field Engineer and Account Executive before kickoff.
• Own scope, schedule, and customer experience through the Quick Start, and govern scope change before it reaches the timeline.
• Translate business requirements into technical priorities for the pod, without line authority over it.
• Teach new customers how to work with Cognite: operating rhythm, Cognite Data Fusion architecture and administration, and executive cadence.
• Raise risks and blockers early, with mitigation plans, to customer leadership and Cognite executives.
• Report time to first value, realised business value, and expansion conversion.
• Keep Account Executives and Account Managers current on scope, risk, and financial performance.

Must have

• Delivery track record: 7+ years leading enterprise software, SaaS, cloud, or data platform implementations, judged on customer outcomes.
• Executive presence: you have run steering committees and held the trust of senior operational leaders.
• Leadership without authority: you have directed engineers and specialists who did not report to you.
• Technical fluency: comfortable enough with data platforms, APIs, and cloud (Azure, AWS) to hold your own with engineers. Coding is not required.
• Built for the field: ready to travel up to 80% to customer sites.

Strong plus

• Industrial instinct: experience with Oil & Gas, manufacturing, or utilities customers.

Value Delivery is building a strategic team focused on converting customers from land to expand. Join us!

A snapshot of our many perks and benefits as a Cogniter