ApplySarthiCustomer Success Intern
Smartly
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This role on the market
3,133 open customer roles across 437 companies are on ApplySarthi right now, most of them in Bengaluru (60), Delhi NCR (58), Hyderabad (34).
- Customer Success LeadAccurx
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What customer roles keep asking for: Customer success (29%), SaaS (17%), Account management (15%) — counted across their open postings here.
Smartly has 79 open roles listed here.
- Project Manager
- Lead Product Designer
- Enterprise Sales Manager
- Customer Success Manager
- Customer Onboarding Intern
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for customer roles keep coming back to Customer success, SaaS, Account management. Practise those questions before you sit with Smartly.
Questions you are likely to be asked
- Why do you want to join Smartly?
- What is your experience with Customer success? Tell me one thing you learned the hard way.
- How do you handle a problem you do not know the answer to?
- How do you decide which ticket to work on first?
- Tell me about feedback from customers that you passed on to the product team.
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Customer Success Intern at Smartly interview free →Smartly is excited to kick off applications for our Fall 2026 Internship Program!
Join Smartly’s Customer Success team in New York and build hands-on experience in paid social media, digital advertising, and customer success. During your internship, you’ll learn how our teams work with leading brands, build knowledge of Smartly’s technology and major social platforms, and contribute to projects that support our customers and commercial teams.
What You Will Do
- Shadow Customer Success Managers and Paid Social Media Managers to learn how they support customers and help them get more from their digital advertising.
- Learn how Customer Success and Managed Services work with teams across Smartly to support customer accounts.
- Develop an upsell matrix that helps the team identify relevant opportunities to introduce customers to additional Smartly solutions.
- Build your knowledge of Smartly’s platform, paid social advertising, and the wider digital advertising ecosystem.
- Learn how our teams turn customer goals and campaign performance into strategic recommendations.
- Gain exposure to how paid social campaigns are built, launched, and managed for customers.
- Collaborate with other interns and Smartlies in our New York office while contributing to real team projects.
What We Are Looking For
- You are currently pursuing an undergraduate degree or have recently graduated, with an interest in building a career in marketing, advertising, technology, or a related field.
- You’re curious about digital advertising and interested in learning how brands use technology to manage and improve their campaigns.
- You’re familiar with social platforms such as Meta, TikTok, Pinterest, or Snap and interested in understanding how brands use them for advertising.
- You enjoy learning new tools and concepts and can turn what you learn into practical work.
- You communicate clearly, enjoy collaborating with others, and are comfortable asking questions as you learn.
- You are legally authorized to work in the United States without sponsorship.
This internship is paid at $20 per hour and will be approximately 30 hours per week from October 6 through December 17, 2026.
#LI-Hybrid
About Smartly
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.
Visit Smartly to learn more.
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Listed on greenhouse · posted 2026-09-17. ApplySarthi collects openings and links to application pages; the role is advertised by Smartly, not by us.