Coordinator, Workplace Experience

Your Impact on our Mission

Zocdoc’s most important asset is our people.  As a Coordinator, Workplace Experience, you’ll play a role on our Office Team, which is responsible for solving problems and helping create a wonderful place to work. A successful candidate in this role is hyper-organised and a self-starter who’s motivated by creating a strong and productive team culture!  Are you ready to help us build on our vibrant office culture through collaboration, teamwork, and inspired problem-solving? Join Zocdoc as our Office Coordinator!

You’ll enjoy this role if you are…

• Highly organised and attentive to details 
• Autonomous, urgent, and creative.  You genuinely love solving problems and working collaboratively to find solutions
• Customer service focused - you view your role as an opportunity to create a more productive and fulfilling work environment which is positive, fun and inclusive.

Your day-to-day is…

• To support the day-to-day operations of the office and ensure the workplace is clean, organized, safe, and functioning effectively along with assisting with in-office meetings and events and basic facilities-related requests
• Maintain office supplies, pantry inventory, stationery, and other workplace essentials.
• Giving friendly, top-notch office assistance to all Zocdocr’s
• Owning the relationship with our various office vendors (i.e. lunch, coffee, fruit vendors, etc.)  
• Ensuring team members are enjoying lunch, snacks, and drinks provided by the office
• Owning our supply inventory, ordering, and receiving operations as well as receiving and sorting mail/packages of up to 40 pounds 
• Support seating arrangements, employee moves, and workspace requirements as needed.
• Provide logistical support for office events, celebrations, employee engagement activities, leadership visits, and team meetings.

You’ll be successful in this role if you have…

• 2–4 years of experience in office administration, workplace operations, facilities coordination, hospitality, or a similar role.
• Experience coordinating with vendors and managing invoices, office supplies, events, or facilities services is preferred.
• An attitude to take on ownership and following issues through to resolution.  
• Excellent customer service skills 
• Strong computer and technology skills; you will need to operate on different technology platforms throughout the day (Google Suite, Slack, internal ticketing and messaging system (Jira), online ordering system)
• Strong organizational skills. The office has complex needs, so multitasking and problem-solving abilities are essential
• Strong written and verbal communication

Benefits:

• An incredible team of smart and supportive people
• A competitive compensation package, including attractive medical insurance
• Amazing perks – think catered lunch every day, Ping Pong, etc.
• Daycare reimbursement
• The chance to create a better healthcare experience for millions of patients!
• Corporate wellness programs with Headspace
• Cellphone and wifi reimbursement
• Competitive parental leave
• Sabbatical leave (over 5 years)
• Annual sponsored health check-ups
• Sponsored counseling and therapy via Betterlyf
• Competitive PTO