Controls and Governance Manager

About the Opportunity

What You’ll Be Doing

• Enhance cross-functional coordination by collaborating with second and third lines of defense (Risk Management, Compliance, and Internal Audit) to ensure alignment on control requirements, while maintaining a focus on first-line responsibilities.
• Act as a central point of contact for all first-line defense risk management and control activities, coordinating between internal departments (product, risk, compliance, finance, legal) and centralized teams to ensure effective risk mitigation strategies.
• Maintain Company's Risk & Control Self Assessment (RCSA) on an ongoing basis with a focus on critical processes and with designing, validating and testing of local controls as well as the associated reporting
• Maintain consistent, timely monitoring of Key Risk Indicators and promptly report KRI anomalies, or deviations to the Second Line Risk Management function
• Support periodic reviews of material outsourcing and relevant third-party/ICT arrangements, including required governance documentation and reporting.
• Monitor third-party performance, escalating material issues and follow-up actions to relevant governance forums.
• Support local product-governance reviews for new product launches, material changes and periodic reviews.
• Timely identification and reporting of local incidents and issues, tracking remediation, control enhancements and audit actions, whilst promoting cross-team collaboration and risk awareness through training and communication
• Automation and data analytics to improve risk identification, monitoring, and reporting, leveraging automation where appropriate.
• Work on any other projects and matters as raised by the local management

What We Look For In You

• 3+ years of experience in operations, process management, or governance in a regulated environment (e.g., fintech, crypto, SaaS, financial services).
• Proven track record of working in scalable, high-growth organizations where operational workflows and processes are evolving rapidly.
• Strong ability to manage complex processes and ensure compliance and operational efficiency across cross-functional teams.
• Familiarity with governance frameworks, risk management processes, and compliance procedures.
• Collaborative mindset with the ability to work closely with multiple internal teams (risk, product, legal, vendor management) to ensure alignment and successful process execution.
• Exceptional organizational and communication skills, with the ability to manage multiple tasks, drive improvements, and escalate issues as needed.
• Comfortable working in a fast-paced, ever-changing environment, and taking the initiative to drive improvements in governance and controls.

Why OKX?

• Opportunity to work with one of the leading global crypto exchanges.
• Be part of a dynamic, high-performing operations team that values collaboration and operational excellence.
• Play a key role in upholding governance and compliance within a rapidly growing and evolving industry.