Clinical Data Operator - Austin, TX

 

PRIMARY RESPONSIBILITIES

*Front-end lab operations*
- Receive, sort, and transport packages from the shipping dock and reception to the Accessioning lab, and scan tracking numbers accurately.
- Open, prep, and de-kit samples, checking that paperwork matches samples and that no PHI or samples remain in discarded kit boxes.
- Rack bulk samples and distribute work to stations according to distribution guidelines.
- Support sample pickup, consolidation, and send-outs.
- Scan requisitions, bench worksheets, and supporting documents, and upload them to the correct case.
- File, store, and dispose of requisition forms according to retention requirements.
- Empty bins, carts, trash, and biohazard containers, and keep workstations and lab areas clean and organized.

*Case creation and data entry*
- Capture requisition and case information using intelligent document processing (IDP) tools such as Fusion.
- As trained: create new orders in the Laboratory Information Management System (LIMS), enter and review patient data, and keep records accurate and up to date.
- As trained: accession samples across product types with high accuracy and efficiency.

*Quality, safety, and compliance*
- Handle samples (blood, buccal, and tissue) and package-opening tools safely and correctly.
- Escalate packaging issues, discrepancies, or quality concerns to Leads or Supervisors.
- Follow SOPs, quality standards, and safety requirements, including the use of personal protective equipment (PPE).
- This role works with PHI regularly in both paper and electronic form, and has access to various technologies to access PHI in order to do the job. Protect PHI at all times in line with HIPAA and privacy policies.
- Complete HIPAA/PHI privacy, General Policies and Procedure Compliance, and security training as soon as possible, and no later than 30 days after hire.
- Maintain current status on all Natera training requirements.
- Perform other duties as assigned.

**PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT**
- Stand and walk for most of the shift, up to 8–10 hours.
- Lift, carry, push, and pull up to 50 lbs regularly, including boxes, totes, and loaded carts.
- Bend, reach, stoop, and kneel repeatedly.
- Perform repetitive hand and wrist motions, including scanning, opening packages, and typing.
- Work in a clinical lab environment with possible exposure to biological samples and biohazardous materials, using required PPE.
- Work in a fast-paced, high-volume, deadline-driven environment.
- Be flexible for shift changes, weekends, holidays, and overtime based on business needs.

**QUALIFICATIONS**
- High school diploma (or equivalent) required.
- 0–1 year of experience in a lab, warehouse, logistics, healthcare, or data entry setting preferred.
- Previous computer experience required.

**KNOWLEDGE, SKILLS, AND ABILITIES**
- Strong attention to detail and accuracy in high-volume, physical work.
- Willingness to do hands-on tasks of every kind as part of a team.
- Ability to learn several workflows and systems, and build toward full accessioning.
- Typing speed of at least 45 wpm with high accuracy, or the ability to reach it during training.
- Good oral and written communication skills, and sound judgment.
- Reliable, organized, self-motivated, and able to work well with others.