ApplySarthiBusiness Operations Associate, Program Management
Lithic
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This role on the market
6,093 open operations roles across 488 companies are on ApplySarthi right now, most of them in Bengaluru (204), Hyderabad (149), Mumbai (126).
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What operations roles keep asking for: Supply chain (15%), Excel (14%) — counted across their open postings here.
Lithic has 11 open roles listed here.
- Senior Software Engineer, Processing
- Senior Risk Associate
- Senior Software Engineer, Card Authorization
- Treasury Operations Associate
- Senior Software Engineer, Product Platform
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for operations roles keep coming back to Supply chain, Excel. Practise those questions before you sit with Lithic.
Questions you are likely to be asked
- Why do you want to join Lithic?
- What is your experience with Spark? Tell me one thing you learned the hard way.
- Which numbers do you track every day, and why those?
- Tell me about a process you made faster or cheaper.
- How do you handle a delay that affects a customer?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Business Operations Associate, Program Management at Lithic interview free →Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.
We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.
We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.
Lithic is hiring for Business Operations, Program Management: a generalist role dedicated to the Program Management (PM) business line, where Lithic owns the bank relationship, handles compliance, and runs the client's card program end to end. We're expanding Program Management this year, and this person will build and run how it operates day to day, meaning the processes, reporting, and coordination across teams that today happen informally. This is a chance to build real depth in how sponsor bank partnerships and card programs work, in payments and fintech more broadly, while working directly with the Head of Program Management.
What you'll do:
- Own how PM operates day to day, meaning the process, tooling, and reporting that let the business actually be run and measured
- Take on cross-functional projects that touch Risk, Compliance, Bank Operations, Legal, Sales, and Product, and see them through to a result, not just a status update
- Assist in building and launching new PM initiatives from concept to completion, whether that's a new bank partnership, a new product construct, or a new managed-service offering
- Build the reporting PM needs and doesn't currently have
- Turn ad hoc process into something documented and repeatable, and find the parts worth automating
- Be the person other teams come to with PM operational questions
What you'll bring:
- 4+ years in consulting, banking, fintech, or business operations
- A generalist who's comfortable owning ambiguous, cross-functional work without a playbook to follow
- Experience building processes from scratch and achieved results through strong stakeholder partnership rather than mandate
- Strong analytically; can stand up metrics and reporting from nothing
- Experience running cross-functional projects involving both internal teams and outside parties
- Payments or fintech operations background (sponsored bank programs, BaaS, issuer processing) is a plus, not required
- Experience or strong interest in utilizing AI automation tooling to improve workflows
The annual U.S. salary range for this role is $75,000 - $100,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
This is a hybrid position. Candidates must be located within a commutable distance to our NYC office in Soho. We do not offer visa sponsorship or assistance.
Benefits for Full-Time US Employees:
- Unlimited PTO
- 12-weeks fully paid parental leave
- 4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
- Work From Anywhere: work from anywhere in the world 4-weeks each year
- 3% cashback on card purchases with your complimentary Privacy.com employee account
- Health, vision, and dental insurance; HSA Contribution Match
- 401(k) match
- Voluntary Life Insurance and STD/LTD
NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs.
In-office employees receive:
- Commuter benefit
- Catered lunch every Tuesday and Thursday
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Listed on greenhouse · posted 2026-08-26. ApplySarthi collects openings and links to application pages; the role is advertised by Lithic, not by us.