ApplySarthiBilling Operations Associate
Instacart
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Skills named in this job
Read from the description itself, not inferred.
This role on the market
6,004 open operations roles across 639 companies are on ApplySarthi right now, most of them in Bengaluru (205), Hyderabad (144), Mumbai (126).
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- Business Operations Werkstudent (m/w/d)Aampere
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What operations roles keep asking for: Supply chain (15%), Excel (14%) — counted across their open postings here.
CRM jobs · ERP jobs · Excel jobs · SQL jobs
Instacart has 116 open roles listed here.
- Senior Marketing Manager II, Canada
- Billing Operations Lead
- Senior Software Engineer II - Ads Quality
- Software Engineer II, Advertiser Optimization
- Legislative Counsel
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for operations roles keep coming back to Supply chain, Excel. Practise those questions before you sit with Instacart.
Questions you are likely to be asked
- Why do you want to join Instacart?
- What is your experience with ERP? Tell me one thing you learned the hard way.
- How do you handle a delay that affects a customer?
- How do you plan when demand is hard to predict?
- Tell me about a time you had to coordinate many teams at once.
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Billing Operations Associate at Instacart interview free →We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
This is a remote role that may be performed from any U.S. State except California, Connecticut, New Jersey, New York, and Washington.
Why this role is on the menu
The Billing Operations Associate owns the end-to-end billing lifecycle across Instacart's retail partner portfolio, ensuring accurate invoicing, timely month-end close, and compliance with financial controls.
The ideal candidate thrives in a fast-paced operational environment, takes ownership of their work, and is committed to delivering high-quality, accurate results consistently.
What you'll cook up in your first year
- Monthly billing cycles are executed accurately and on time, with invoices calculated, generated, and delivered via email and third-party portals such as Ariba.
- Credit memos, debit memos, and refunds are processed in accordance with approved requests.
- Oracle workbooks are built and maintained for new and amended contracts.
- Commercial contracts are reviewed to identify billing requirements, with billing language validated with senior team members as needed.
- Peer reviews of invoice calculations are completed to ensure accuracy and adherence to contract terms.
- Billing inquiries are responded to promptly, with complex disputes escalated appropriately.
- Audit requests are supported and ad hoc projects are completed accurately and on time.
- Established SOPs and internal controls are followed to ensure consistent and compliant billing operations.
The secret ingredients we're looking for
Must-have pantry staples (Minimum Qualifications)
- 2+ years of experience in billing operations, accounts receivable, order-to-cash, or a similar role, preferably in a a B2B tech, marketplace, or SaaS environment
- Foundational understanding of invoicing processes, ERP workflows, and AR fundamentals
- Strong attention to detail with the ability to manage high-volume workloads accurately
- Expert proficiency with spreadsheets (Google Sheets, Microsoft Excel)
- Familiarity with Oracle or similar ERP systems
- Familiarity with Salesforce or similar CRM
- Clear and professional communication skills with the ability to work cross-functionally
- Ability to follow defined processes and controls while knowing when to escalate
- Self-starter who takes ownership and delivers on commitments
Optional garnishes (Preferred Qualifications)
- Experience with BI or data tools such as Alteryx or SQL
- Experience or aptitude to leverage AI tooling to augment or automate processes
- Familiarity with marketplace, subscription, or advertising billing models
- Exposure to working with Finance, Legal, or Sales teams in a cross-functional capacity
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
Match this job to your CV
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Listed on greenhouse · posted 2026-09-22. ApplySarthi collects openings and links to application pages; the role is advertised by Instacart, not by us.