ApplySarthiAccount Manager
Hightouch
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This role on the market
6,539 open account roles across 562 companies are on ApplySarthi right now, most of them in Bengaluru (118), Mumbai (51), Delhi NCR (37).
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What account roles keep asking for: SaaS (25%), Salesforce (19%), Customer success (18%), CRM (17%), Account management (14%) — counted across their open postings here.
Account Manager jobs in the United States · Account Manager jobs in San Francisco · Account Manager jobs in New York · Remote Account Manager jobs · Account management jobs · Customer success jobs · SaaS jobs
Hightouch has 83 open roles listed here.
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Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for account roles keep coming back to SaaS, Salesforce, Customer success, CRM. Practise those questions before you sit with Hightouch.
Questions you are likely to be asked
- Why do you want to join Hightouch?
- What is your experience with SaaS? Tell me one thing you learned the hard way.
- Walk me through a deal you closed, from the first call.
- Tell me about a deal you lost. What would you do differently?
- How do you handle 'your price is too high'?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Account Manager at Hightouch interview free →About Hightouch
Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.
Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.
Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.
At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.
About The Role
As an Account Manager, you will be the primary relationship owner for a portfolio of clients, responsible for ensuring they have an exceptional customer experience that drives successful renewals and expansion opportunities. You'll build strong relationships with key stakeholders, proactively address their needs, and serve as their trusted advisor throughout their journey with Hightouch. Your success will be measured by your ability to retain clients, grow their accounts, and position our solutions as essential to their business goals.
What You'll Do
- Build and maintain strong relationships with customer champions and key stakeholders
- Serve as the primary point of contact for all client concerns, needs, and strategic discussions
- Drive contract renewals and identify expansion opportunities through upselling and cross-selling
- Develop comprehensive understanding of client business goals and map our solutions to their needs
- Collaborate with internal teams to ensure seamless delivery and client satisfaction
- Maintain accurate client records and track contract updates, renewals, and account health
- Generate regular progress reports for clients and internal leadership
- Proactively address client challenges and develop tailored solutions
- Lead renewal meetings and participate in strategic business reviews
- Communicate expansion opportunities to the sales team and support deal progression
What We're Looking For
- 4+ years of demonstrated success in Account Management, Renewal Management, Sales, or Customer Success, preferably in SaaS
- Proven track record of meeting or exceeding quotas and driving positive customer outcomes
- Experience managing retention and adoption for complex SaaS accounts
- Strong written and verbal communication skills with ability to present to various stakeholder levels
- Excellent organizational skills, attention to detail, and ability to manage multiple priorities
- Self-starter mentality with ability to work independently and collaboratively
- Strong problem-solving skills and process improvement mindset
- Financial acumen and experience with contract management
- Ability to adapt quickly to changing priorities and business needs
- Customer-first approach with focus on building long-term partnerships.
The OTE range for this role is $130,000-200,000 annually, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation.
E-Verify Statement
Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants.
E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)
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Listed on greenhouse · posted 2026-06-17. ApplySarthi collects openings and links to application pages; the role is advertised by Hightouch, not by us.