Principal Software Engineer

Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. About the Role We are looking for a Principal Software Engineer (P60) in the Rovo & AI engineering org to serve as the lead technical architect for our next-generation third-party (3P) connectors i.e. enterprise integrations. Our mission is to build, harden, and scale third-party connectors that reliably ingest enterprise knowledge, map complex access permissions, and feed high-fidelity signals to enhance Atlassian’s key AI experiences like Search, Chat and Agents under Rovo. Lead Connector Architecture: Define the technical vision, architectural roadmap, and design principles for building, scaling, and modernizing third-party connectors across major SaaS ecosystems. Scale Ingestion & Data Freshness: Architect high-throughput data extraction and delta-sync pipelines to reliably process rich enterprise artifacts (documents, transcripts, chat threads, and activity signals) in near real-time. Standardize Execution & Runtimes: Partner with platform teams to drive standard orchestration and execution patterns by aligning connectors onto shared distributed task and scheduling architectures. Accelerate Engineering Craft via AI: Foster agentic and AI-assisted development workflows to boost developer productivity, test automation, and connector delivery speed. Enable Downstream AI Experiences: Collaborate with Search, Graph, and AI teams to structure and optimize third-party context for RAG retrieval, enterprise search, and agentic workflows. Operationalize Reliability & SLOs: Establish and enforce connector-level Service Level Objectives (SLOs), deep observability, and error budgets to ensure data freshness, sync completeness, and system resilience. Mentor & Provide Technical Guidance: Author high-impact technical designs, RFCs, and architecture reviews while actively mentoring and leveling up engineers across the team. Distributed Systems & Integration Mastery: Deep experience architecting, building, and operating high-throughput data ingestion, ETL pipelines, or SaaS integration services in production. Operational & Observability Rigor: Proven track record of managing distributed systems against strict SLOs, building comprehensive telemetry/tracing, and scaling operational readiness. Technical Leadership & Delivery: Demonstrated ability to lead technical vision across multiple concurrent connector workstreams, author high-impact RFCs/ADRs, and translate product strategy into robust technical execution. Cross-Functional Influence & Mentorship: Excellent communication skills with the ability to align with Product, Design, and platform engineering teams, while actively growing and coaching senior engineers. Nice to have: Identity & Security: Strong understanding of OAuth 2.0 flows (3LO/2LO), service-to-service auth, enterprise directory structures (Entra ID / Active Directory), and complex ACL/permission mapping. Enterprise API & SaaS Ecosystem Expertise: Extensive hands-on experience integrating with major enterprise platforms navigating rate limits, pagination, webhooks, and delta sync APIs. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh . In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.