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Senior Software Engineer, AI Gateway

Kong

Kong is also hiring for this role in Milan, Italy.

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  1. Why do you want to join Kong?
  2. What is your experience with LLMs? Tell me one thing you learned the hard way.
  3. Tell me about a time the data was messy or wrong. What did you do?
  4. How would you explain your model's result to someone who is not technical?
  5. What would you check first if a model's accuracy dropped after going live?

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Are you ready to unlock intelligence? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. The Mission: The AI Gateway team is at the forefront of Kong's evolution into the Agentic Era, building the critical infrastructure that connects enterprises to the world of generative AI. We are architecting a highly performant, secure, and observable gateway that provides developers with an unparalleled 'Developer Delight' experience for AI workloads. Your work will directly empower our customers to innovate faster by securely integrating LLMs and AI services into their applications at massive scale. What You’ll Do: Design and own core components of our AI Gateway, ensuring 99.99% uptime and low-latency performance for critical AI traffic. Lead the implementation of features like prompt engineering, caching, and observability for AI services, writing clean, maintainable Golang and/or Python code. Influence the technical roadmap and architecture, proactively identifying and mitigating technical debt to ensure long-term scalability. Architect robust solutions for integrating with various Large Language Models (LLMs) and AI platforms, shaping the future of API management for AI. Mentor junior engineers, fostering a culture of technical excellence, high-ownership, and rapid iteration through code reviews and design discussions. Drive the full development lifecycle, from ideation and design to deployment and operation within a modern Kubernetes environment. Collaborate with product managers and cross-functional teams to translate complex customer requirements into elegant and powerful technical solutions. What You’ll Bring: The Toolkit 5+ years of experience in backend development, preferably with Golang and/or Python. Experience with AI/ML infrastructure, LLMs, or frameworks like LangChain or LlamaIndex. Deep understanding of distributed systems, microservices architecture, and API design principles. Proven experience designing and operating services in a cloud-native environment (Kubernetes, Docker, AWS/GCP/Azure). Familiarity with API gateways, service mesh, or related infrastructure technologies. Strong computer science fundamentals (data structures, algorithms, concurrency). The Kong DNA Ownership: You are a self-starter who takes initiative and sees features through from conception to production. Urgency: You thrive in a fast-paced environment, balancing quality with the need to deliver value to customers quickly. Collaboration: You excel at working with a globally distributed team, communicating clearly and effectively to achieve shared goals. Bonus Points: Contributions to open-source projects. Experience with performance tuning and optimization of high-throughput systems. Knowledge of Lua/OpenResty. #LI-EA1 About Kong: Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com .

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Listed on ashby · posted 2026-10-26. ApplySarthi collects openings and links to application pages; the role is advertised by Kong, not by us.