Product Director, Issuing

About Airwallex Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full. How you'll make impact You'll lead Airwallex's global Card Issuing product strategy, turning complex card infrastructure and regulatory requirements into simple, scalable products for businesses, platforms and marketplaces. Own Airwallex's global Card Issuing product strategy, solution design, technical roadmap and go-to-market execution across enterprise platforms, marketplaces and corporate spend use cases. Lead the vision for a global card issuance platform spanning virtual and physical cards, digital wallet provisioning, spend controls, fraud prevention and real-time transaction processing connected to our multi-currency wallet. Build developer-first APIs, webhooks and embedded SDKs or iframes that make card issuing simple to integrate, while balancing platform scalability, developer experience and commercial priorities. Partner with card schemes, banking partners, BIN sponsors, card manufacturers, Engineering, Architecture, Design, Legal, Compliance, Risk and Commercial teams to expand global issuing coverage and navigate regulatory requirements. Lead, mentor and grow a high-performing team of Product Managers, while acting as the company-wide subject matter expert on card issuing and embedded finance. Own the product metrics that matter, including card transaction volume, interchange yield, API reliability and latency, activation rates and programme unit economics. You'll work from our Singapore office, with an in-office working pattern. What we're looking for Essentials 10+ years of experience in Product Management, Technical Product Management or Software Engineering, with demonstrated experience in card issuing, payment processing or embedded finance. Deep understanding of card issuing architecture, including Visa or Mastercard schemes, BIN sponsorship, card production and fulfilment, transaction authorisation, clearing and settlement, 3D Secure, tokenisation and PCI-DSS compliance. Proven experience building and scaling developer-facing products, including RESTful APIs, webhooks or SDKs, and partnering closely with Engineering on distributed, high-availability transaction systems. Strong commercial acumen, including experience modelling interchange or card economics, navigating global regulatory environments and partnering with enterprise commercial teams. Outstanding communication and influencing skills, with the ability to translate complex scheme mechanics into clear strategies for executive leaders and technical teams. A data-driven, first-principles approach to breaking down ambiguous business needs into executable product roadmaps. Experience leading teams and delivering high-impact launches in a fast-moving, multicultural and distributed environment. A bachelor's degree or higher in Computer Science, Engineering, Business, Finance or a related field, or equivalent practical experience. Preferred Experience with programmatic card creation across virtual, single-use, multi-use and physical cards. Experience with real-time transaction processing, remote authorisation engines and dynamic spend controls. Experience with wallet integrations, Apple Pay, Google Pay, 3D Secure, digital card provisioning and PCI-DSS tokenisation or PAN delegation. Experience working with Visa, Mastercard, BIN sponsors, card manufacturers or banking and financial partners. Experience across enterprise platforms, marketplaces, online travel agencies, gig platforms or fintech use cases. You'll thrive here if You own the outcome and you don't wait for permission to fix what's broken. You're comfortable making decisions with incomplete information and moving quickly anyway. You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise. You connect dots across functions and hold the big picture without losing grip on the details. You can advocate hard for a position, then fully support the team's direction once a call is made. Learn more about your team Product at Airwallex sits at the heart of building a new financial system, designed around how modern businesses actually operate. We're bringing payments, accounts, treasury, billing, spend management, and more together in one platform. As software, AI, and emerging technology reshape financial services, you'll have the chance to rethink familiar problems and build entirely new capabilities. As a Product Manager, you'll own solutions from discovery through delivery, working closely with Engineering, Design, Commercial, Legal, and Compliance to balance customer needs with technical, operational, and regulatory realities. If you're excited by building from first principles, learning quickly, and owning outcomes with a great team around you, this is the place to do your best work. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @ airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.