Manager, Strategy & Operations, Regulatory & Compliance

About Airwallex Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full. How you'll make impact Own and drive high-priority strategic initiatives across Regulatory & Compliance, from global market expansion and licensing roadmaps to operating model redesign and compliance transformation. You’ll turn complex regulatory and operational challenges into clear strategies, scalable frameworks, and practical execution plans, partnering with senior leadership and teams across Product, Engineering, Risk, Legal, Finance, and Operations. Own strategic initiatives across market expansion, regulatory licensing, operating model redesign and compliance transformation. Drive scalable frameworks and execution plans that translate regulatory strategy into operational outcomes. Partner with Product, Engineering, Risk, Legal, Finance and Operations to identify opportunities for AI, automation and technology-enabled process improvement. Build business cases and support implementation of transformation initiatives, tracking performance, operational efficiency and return on investment. This role is based in London or Singapore. What we're looking for Essentials 6+ years of total professional experience, including at least 4 years at a top-tier strategy consulting firm. Experience delivering strategic projects within financial services, global payments, fintech or technology platforms. Strong problem-solving skills, with the ability to structure ambiguous questions into clear hypotheses, analytical frameworks and operational roadmaps. Strong quantitative and analytical capabilities, with a track record of translating complex data into actionable executive insights. Excellent communication, storytelling and executive presence, with experience influencing senior stakeholders and matrixed global teams. A founder’s mentality: you’re equally comfortable debating high-level strategy with the C-suite and rolling up your sleeves to build a new process from scratch. Preferred An advanced degree, such as an MBA or Master’s in Finance, Economics or Business. Deep familiarity with global payments infrastructure, cross-border flows, digital wallets or multi-jurisdictional licensing regimes. Hands-on experience leading digital transformation, process automation or AI implementation within financial operations or compliance. You'll thrive here if You’re comfortable owning the roadmap yourself. You own the outcome and you don't wait for permission to fix what's broken. You're comfortable making decisions with incomplete information and moving quickly anyway. You connect dots across functions and hold the big picture without losing grip on the details. You come to the table with a point of view, not just a problem. Learn more about your team Regulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform. As Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance. It's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions. If you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @ airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.