Cyber Security Data Analyst

Come join us in the fight against bad bots and web threats! HUMAN Security is looking for a driven and analytical Cyber Security Data Analyst to join our Customer Operations team. In this role, you'll work closely with global customers, analyzing their web traffic to identify malicious activity, uncover hidden threats, and distinguish between legitimate and malicious traffic. You'll be part of a team at the forefront of the fight against cybercrime, working with large-scale datasets and collaborating with teams across the organization to help protect our customers from sophisticated cyber threats. Please note: This role involves working shifts Sunday through Thursday (Israel time), with flexibility to provide weekend and holiday coverage when needed (not part of the regular schedule but an edge case). What you'll do Analyze customer traffic to identify undetected threats, suspicious activity, and false positives, primarily using ElasticSearch and Snowflake (SQL). Provide real-time support to global customers, delivering timely, insightful, and technically sound responses to their security-related questions and challenges. Investigate complex traffic patterns and detection logic, drawing data-driven conclusions and recommending appropriate actions. Collaborate with R&D and Research teams to improve HUMAN Security's detection capabilities and ability to identify and mitigate cyberattacks in real time. Work scheduled shifts as part of the role, including occasional weekend and holiday coverage when needed. Who you are You have a strong analytical mindset and a data-driven approach to problem-solving and decision-making. You have excellent English communication skills, both written and verbal, and strong customer-facing skills (a must). You are passionate about data analysis, cybersecurity, and customer service. You have 2+ years of hands-on experience analyzing large and complex datasets, including data manipulation, statistical analysis, and drawing meaningful insights. You have strong SQL skills and experience working with data. You have a good understanding of web architecture and protocols, including CDN, HTML, DOM, JavaScript, HTTP/HTTPS, and IPv4/IPv6. You have a basic understanding of the cybersecurity threat landscape and an interest in keeping up with emerging threats. You are comfortable working in a dynamic, customer-facing environment that requires ownership, attention to detail, and the ability to prioritize tasks. A B.A./B.S. in a relevant field is an advantage. About HUMAN Security HUMAN was founded in a Brooklyn sci-fi bookstore with a hacker mindset and the lofty mission of making the internet safer by putting humans first. Today, our Human Defense Platform safeguards enterprises from sophisticated bots, fraud, and account abuse, verifying the humanity of more than 20 trillion interactions per week for the world’s biggest brands and internet platforms. HUMAN is an equal opportunity workplace dedicated to protecting the internet's integrity for everyone. We believe in putting people first, embracing diversity of thought from our global teams, and welcoming all individuals to share their unique experiences as we fight cybercrime together. We support our Humans with a comprehensive total rewards package for personal and professional development, including well-being and learning stipends, flexible work options, and dedicated time off. While our HQ is in NYC, we have teams worldwide. HUMAN is growing fast, and there’s never been a more meaningful time to join us. If you thrive on solving complex problems and want to help shape the future of cybersecurity, join us as we build a safer, more human internet. If you are an individual with a disability or special need that requires accommodation, please contact us directly.