Workplace Experience Manager

We’re on a mission to back the UK’s small businesses like no one else 🚀 Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks. At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts. We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better. The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈 Come and join a mission that matters! [ Read our Impact Report ] | [ See our Trustpilot ] The role ⚡ 📍 London (Hybrid) | 🤝 5 days in the office | 💰 Competitive Salary + Benefits As our Workplace Experience Manager, you will ensure the office is a safe and engaging environment for our Circlers (how we refer to our colleagues!). Working closely with the Head of Workplace Services, you will be a resource and connection point for all our Circlers. Culture is at the heart of Funding Circle and our Workplace Experience Manager will play a pivotal role in driving engagement and curating and planning in-office and virtual events. Please note: this role requires 5 days per week on-site Act as the welcoming face and host of our London HQ; curating a warm, vibrant, and inclusive environment for Circlers and external guests Drive the internal culture, facilitating team engagement across the business and fostering a strong sense of community & collaboration Conceptualise, plan, and execute a diverse social calendar featuring both in-office and virtual events. Partnering with Circler Groups to ensure visibility and consistency of ERG related activities Coordinate the workplace experience for new joiners and leavers, including welcome swag, and access passes Manage the workplace help desk via Jira Service Management (averaging ~100 tickets per month), resolving queries quickly and maintaining high colleague satisfaction Oversee meeting room booking schedules, day-to-day kitchen provisions, office catering, and hospitality setups for client visits and internal company gatherings Manage office stationery, corporate merchandise/swag inventories, and courier and postal services Maintain up-to-date compliance records and relevant training provisions across fire safety, manual handling, and first aid certifications. Oversee Display Screen Equipment (DSE) assessments and coordinate reasonable workplace adjustments for colleagues Partner with the Workplace Services Manager on statutory compliance and core FM areas, including electrical safety, fire drills, and routine audits. What we’re looking for 🌱 We value deep expertise, but a growth mindset and good energy are what really make our team click. We’re a group that chooses to lift each other up and think smart every day. At least 3 years of experience in workplace experience, front-of-house operations, facilities management, or corporate hospitality Understanding of core FM compliance requirements (e.g., fire safety protocols, electrical safety checks, manual handling, and DSE) Strong initiative and resourcefulness; taking full ownership of projects, and thriving in a dynamic environment Creative problem solver capable of translating colleague feedback and operational data into scalable workplace processes. Dedicated to treating colleagues like valued customers Comfortable utilising modern workplace tools, ticketing systems (such as Jira), access control software, and digital signage platforms Able to proactively identify ways to use Generative AI to streamline your daily tasks and improve your personal productivity Confident using approved AI tools safely and effectively to enhance your output and find a better way of working We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you. Why join us? 💜 We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026 ! As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us! Our Circler Proposition focuses on five areas: Flexibility: We provide a benefit allowance you can tailor to your own life and family. Health: This includes private medical and dental, health assessments, and access to a digital GP. Wealth: We offer life assurance, share schemes, and financial coaching. Development: You get a dedicated annual learning allowance to help you level up. Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans. We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family. Ready to join a mission that matters? We’d love to chat! Find Jobs in United Kingdom on Arbeitnow