Senior Scrum Master

Your Role

We're looking for a Senior Scrum Master to join our team in London. Our products help the world's top teams and athletes perform at their best. We need an experienced Agile leader to help the squads building them do the same.

As a Senior ScrumMaster, you'll:

• Coach the system, not just the team. You'll guide squads toward high autonomy while focusing on broader organizational design issues, such as resolving friction across business units, managing dependencies, and establishing scaling patterns.
• Architect outcomes, not processes. You'll move fluidly across frameworks, adapting events to what the team needs to deliver value. You will act as an outcome architect, designing information flow and decision rhythms rather than functioning as a framework fundamentalist.
• Anticipate, not react. You'll utilize predictive delivery intelligence and cross-team dependency mapping to resolve impediments before they surface, keeping coordination moving in the right direction even as the pace of delivery accelerates.
• Foster psychological safety. You'll build environments where candor is safe, failure is treated as a data point, and conflict is constructive. You'll ensure teams feel secure enough to take on hard problems and navigate the shifting dynamics brought on by AI-assisted development.
• Align and design for visibility. You'll map value streams to see where decisions stall and design cross-BU communication layers. You will maintain the signal through the noise, ensuring stakeholders know what's changed and what decisions are needed.

Location

Time spent collaborating with your teammates in-office will be a regular part of how you work. We're currently considering applicants within commuting distance of our London office. You'll be expected to work more days in-office than remote, but will have the freedom to coordinate your specific in-office schedule with your team.

Must-Haves

• An experienced Agile practitioner. You have three or more years as a Scrum Master and have guided squads to improved, sustainable results and can scale your coaching capacity to influence broader organizational maturity.
• A systems thinker. You see beyond the squad level, actively identifying and breaking down siloed organizational designs to reduce friction and eliminate duplicated efforts across Business Units.
• Data-driven and predictive. You know how to use both qualitative and quantitative signals to establish predictive metrics that forecast delivery risk and guide investment decisions.
• A clear communicator. You design lightweight operating guardrails and information flows that keep dependencies transparent and align stakeholders at every level without creating overhead that slows teams down.
• A champion of responsible speed. You optimize for quality, anticipated dependencies, commitments kept, and team sustainability, ensuring that the speed of code generation never outpaces our coordination speed.

Nice-to-Haves

• AI fluency. You have an interest in or experience with AI-assisted development tools and AI-powered agile tools, such as automated bottleneck detection or real-time sentiment and health monitoring.
• A diverse Agile toolbelt. You're familiar with multiple frameworks (Kanban, Lean, SAFe, etc) and know when and how to blend them for better outcomes.
• Global team experience. Our product teams span the U.S. and Europe, and you're comfortable collaborating across time zones and cultures.

Our Role

• Champion work-life harmony. We'll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays, remote work options and more) so you can enjoy your personal life too. Plus, every five years, we give you a paid sabbatical to unplug and recharge.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you'll own your work and have the agency to try new ideas.
• Encourage career growth. We're lifelong learners who encourage professional development. We'll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you're at the office or working remotely, we'll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you're located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

Compensation