Web Experience & Experimentation Lead, Amazon Supply Chain Services

Amazon Supply Chain Services (ASCS) is looking for a Web Experience & Experimentation Lead to join the global web team responsible for 4+ customer-facing web properties across international markets. This Basic qualifications: - Experience with A/B or multivariate testing - Bachelor's degree in UX Design, Interaction Design, Digital Marketing, or similar degree - 3+ years of experience in web design, conversion rate optimization, digital experience optimization, or a related role with a strong design/UX component - Design and UX background required — demonstrated ability to evaluate, critique, and improve web experiences through a design-thinking lens, with proficiency in Figma for wireframing, prototyping, and design collaboration - Proficiency in Adobe Analytics for web performance analysis, funnel reporting, and user behavior segmentation - Experience with UX testing platforms such as UserTesting.com or equivalent tools for validating design decisions - Strong analytical skills with the ability to translate quantitative and qualitative data into actionable design recommendations and business narratives Preferred: - Hands-on experience with A/B and multivariate testing platforms, specifically Adobe Target - Experience with behavioral analytics tools such as Hotjar, FullStory, Contentsquare, or Quantum Metric (heatmaps, session recordings, engagement scoring) - Background in B2B or enterprise web experiences — understanding of longer sales cycles, multi-stakeholder audiences, and lead generation funnels - Understanding of accessibility standards (WCAG) and inclusive design principles - Experience with international/multi-locale web properties and localization considerations in web design - Basic understanding of SEO/AEO principles and how on-site experience impacts search performance - Experience with statistical methods for experiment design (sample sizing, significance testing) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 120,000.00 - 179,600.00 USD annually USA, WA, Bellevue - 109,100.00 - 160,000.00 USD annually