Support Engineer, Global Solutions & Risk Compliance (GSRC)

Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being “the world’s most customer centric company.” Our customers are worldwide, Basic qualifications: - Experience identifying and resolving complex issues - Bachelor's degree in Engineering, Data Engineering(DE), Business Intelligence, Analytics, Information Systems or related field - 1+ years of experience in BI/technical support roles. - Strong understanding of relevant technologies and systems - Experience with BI/DE ticketing systems and support processes - Excellent problem-solving and analytical skills - Strong verbal and written communication abilities Preferred: - Master's degree in a relevant technical field - Industry-recognized certifications (e.g., Quicksight, PowerBI, Tableau, Looker, Snowflake, ITIL, CompTIA, relevant vendor certifications) - Knowledge of one or more programming languages - Familiarity with cloud technologies (AWS, Azure, GCP) - Experience with performance analysis and optimization - Experience in a SaaS or enterprise software environment Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.