Sr. Technical Trainer EMEA, eero

At eero, we build world-class products that delight customers—and behind every great product is a team dedicated to supporting the people who use them. Our customer support, field technicians, and technical Basic qualifications: - Experience in a training role, including technical training - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments - Experience with eLearning authoring tools and other design programs including: Storyline/Rise 360, Vyond, Adobe Creative Suite, and Camtasia - Experience working with data and leveraging analytics to make decisions - Experience in managing multiple, competing priorities simultaneously - Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner - Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troublshooting network - Experience explaining complex technical concepts to various business and technical audiences - Ability to travel both domestically and internationally ( - Experience working with Learning Management Systems (LMS) to track and measure training results and learning effectiveness - Knowledge of general AI tools - Strong preparation, organization, public speaking and classroom management skills - Proven analytical/technical aptitude - Prior experience with networking product lines a plus Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.