Sr. Technical Program Manager, Trust CX Innovations

Trust depends on two things being true at once: that every piece of customer data is governed, controlled, and provably compliant, and that the organization can move fast enough to keep up as products Basic qualifications: - 8+ years of technical product or program management experience - 7+ years of working directly with engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred: - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership - - Understanding of AI architecture and integration patterns - - Expertise in privacy regulations and accessibility standards - - Ability to drive technical decisions across teams - - Advanced program management capabilities - - Experience defining technical metrics - - Track record of process optimization - - Experience with rapid technology adoption Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.