ApplySarthi Match jobs to your CV

Sr. Manager, Product Management-Tech, Amazon Customer Service

Amazon.com Services LLC

Make my CV for this job, freeView job and applyYour CV, rewritten for this role using only your real experience. Sign in with Google and upload your CV. Nothing to install.

This role on the market

4,355 open management roles across 369 companies are on ApplySarthi right now, most of them in Bengaluru (171), Hyderabad (99), Delhi NCR (92).

Amazon.com Services LLC has 4,346 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

4,355 open management roles are hiring right now across 369 companies, mostly in Bengaluru — so the questions repeat. Practise them before you sit with Amazon.com Services LLC.

Questions you are likely to be asked

  1. Why do you want to join Amazon.com Services LLC?
  2. Tell me about feedback from customers that you passed on to the product team.
  3. How do you explain a technical problem to a customer who is not technical?
  4. Tell me about an angry customer you handled. What did you say?
  5. How do you handle a problem you do not know the answer to?

Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.

Practise the Sr. Manager, Product Management-Tech, Amazon Customer Service at Amazon.com Services LLC interview free →

About the OrganizationAmazon Customer Service handles hundreds of millions of customer contacts each year across every Amazon business — retail, devices, digital products, business, and drivers. Our Associate Basic qualifications: - Bachelor's degree - 6+ years of technical product or program management experience - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - 3+ years of team management experience Preferred: - Experience delivering consumer software products and services in a high growth environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 197,900.00 - 267,800.00 USD annually

Match this job to your CV

ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.

Check my match →

Similar open roles

Need answers during your interview? Try Live Sarthi.

Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.

Try Live Sarthi free →

A Windows app, from the same team as ApplySarthi.

Listed on amazon · posted 2026-08-18. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon.com Services LLC, not by us.