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Sr. Cloud Technical Account Manager, ES - NAMER - US-SUP

Amazon Web Services, Inc.

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  1. Why do you want to join Amazon Web Services, Inc.?
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  3. Tell me about a deal you lost. What would you do differently?
  4. How do you handle 'your price is too high'?
  5. How do you find and qualify new leads?

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As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide Basic qualifications: - 5+ years of design/implementation/operations/consulting with distributed applications experience - 5+ years of technical engineering experience - Bachelor’s Degree in Computer Science, Math, or related discipline, and 7+ years of equivalent work experience or 9+ years of related work experience. - 7+ years of technical engineering experience. Preferred: - Experience in a 24x7 operational services or support environment - Experience in internal enterprise or external customer-facing environment as a technical lead - 7+ years of experience with operational parameters and troubleshooting for four (4) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment - Internal enterprise or external customer-facing experience as a technical lead - Experience in Informational Technology operations - Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s) - Development in a distributed systems environment - Experience in a 24x7 operational services or support environment - Experience with AWS services and/or other cloud offerings Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, San Francisco - 176,600.00 - 239,000.00 USD annually USA, CA, Santa Clara - 176,600.00 - 239,000.00 USD annually USA, IL, Chicago - 153,600.00 - 207,800.00 USD annually USA, MA, Boston - 153,600.00 - 207,800.00 USD annually USA, NY, New York - 169,000.00 - 228,600.00 USD annually USA, VA, Herndon - 153,600.00 - 207,800.00 USD annually

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Listed on amazon · posted 2026-09-09. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon Web Services, Inc., not by us.