Senior Technical Account Manager, Strategic Industries - Global Financial Services

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide Basic qualifications: - Bachelor's degree in Computer Science, Math, or a related field - 5+ years of design/implementation/operations/consulting with distributed applications experience - 5+ years of technical engineering experience Preferred: - Experience in a 24x7 operational services or support environment - Experience in external enterprise customer-facing role as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences - Experience in the financial services industry - 7+ years of experience with operational parameters and troubleshooting for four (4) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment - Demonstrated ability to define and own cloud strategy across multiple technical domains, aligning workloads, operational frameworks, and business objectives into a coherent roadmap - Experience establishing DevSecOps practices, Operational Excellence standards, or Target Operating Models for enterprise customers - Comfort engaging CTO-level stakeholders as a technical peer, translating complex cross-domain technical work into strategic recommendations - Familiarity with AI/ML services and practical experience using AI-assisted tooling to accelerate technical reviews, discovery, or operational analysis - Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.