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Senior Manager, PMT-ES, Amazon Connect Customer

Amazon Development Center U.S., Inc.

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What customer roles keep asking for: Customer success (29%), SaaS (17%), Account management (16%) — counted across their open postings here.

AWS jobs

Amazon Development Center U.S., Inc. has 550 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

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Questions you are likely to be asked

  1. Why do you want to join Amazon Development Center U.S., Inc.?
  2. What is your experience with AWS? Tell me one thing you learned the hard way.
  3. Where do you want to be in three years?
  4. What is a weakness you are working on, and how?
  5. Tell me about yourself, and why this role is the right next step.

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As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide Basic qualifications: - 5+ years of people management experience - Bachelor's degree in Computer Science or a related field - Experience in people management - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience overseeing roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product Preferred: - 8+ years of successful technology products work from ideation through launch experience - Experience in successful technology product work from ideation through launch - Experience delivering technology products or services in a high growth environment - Experience shaping business strategy for technical products or services for large enterprises or partners - Experience with cloud native technologies Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 199,200.00 - 269,500.00 USD annually

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Listed on amazon · posted 2026-06-30. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon Development Center U.S., Inc., not by us.