Senior Manager, Last Mile Central Operations

When you order a package on Amazon, Last Mile Operations is in charge of the final delivery to your home. Central Operations' mandate is to centralize all tasks that can be centralized across Japan's 200+ Basic qualifications: - 5+ years of team management experience - 10+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements - Experience owning program strategy and end to end delivery - Experience managing, analyzing and communicating results to senior leadership - Experience working cross functionally with tech and non-tech teams - Speak, write, and read fluently in English Preferred: - Experience implementing repeatable processes and driving automation or standardization - Experience working with, presenting to and influencing senior executives up to VP level - Experience managing teams of 6 or more - Speak, write, and read fluently in Japanese at a business level or above (N1+) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.