Senior Customer Success Manager, Home & Lifestyle-Toys & Entertainment

This role can be located in one of our corporate offices in Seattle, WA,Drive measurable growth and vendor satisfaction for strategic partnerships on Amazon's retail platform. As a Senior Customer Success Basic qualifications: - Experience with strong project management skills and the ability to thrive in a fast-paced environment - Bachelor's degree - • 4+ years of vendor or client facing experience in Account Management, Vendor Management and/or relevant experience in associated fields such as Buying, Planning or Merchandising • Data analysis experience including manipulating large datasets from complex systems and interpreting results • Proficient in Microsoft Excel • Experience in relationship management • Demonstrated ability to work effectively in fast-paced environments • Excellent professional written and verbal communication skills • Time management Preferred: - • 5+ years of e-commerce or retail industry experience • Professional experience in Buying, Planning or Merchandising • Experience with business intelligence tools (Tableau, Salesforce) • Experience rapidly adapting to change and dealing with ambiguity • Background in process improvement methodologies • Advanced degree, certifications or equivalent experience • Experience working with diverse stakeholders and teams • Project management experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 82,700.00 - 140,000.00 USD annually