Senior AI Acceleration Lead, Customer Success COE, AWS Specialist and Partner Organization , AWS Specialist and Partner Organization

Amazon Web Services (AWS) is seeking a Senior AI Acceleration Lead to join the Customer Success Center of Excellence (CS COE) within the AWS Specialists & Partner Organization. This role is critical to Basic qualifications: - 6+ years of technical product or program management experience - Experience developing or delivering training programs across multiple sites or regions - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - 3+ years of experience designing and delivering enablement programs (eLearning, certifications, or field readiness initiatives) at scale - Track record of strong execution and taking accountability for adoption/usage outcomes and building programs that drove measurable results - Bachelor's degree or equivalent professional experience Preferred: - Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages - Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship - Experience in cloud/SaaS partner enablement or field operations at large technology companies - Experience working with CRM tools (e.g., Salesforce), learning management systems, and enablement platforms (e.g., Highspot, Seismic) - Familiarity with post-launch engagement models, value realization frameworks, or customer lifecycle programs Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, Mountain View - 171,000.00 - 231,400.00 USD annually USA, CA, San Francisco - 171,000.00 - 231,400.00 USD annually USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually