Risk Manager I, Relay Product Excellence

As a Risk Manager of the Driver Identity Verification team, you will be responsible for providing the overall management for a team of employees and direct leadership to the investigation team, overseeing Basic qualifications: - Experience with MS Office, MS Excel, and data retrieval languages - • Min 2 years of experience working on identity verification/ fraud detection processes • Prior experience in manufacturing, transportation, customer service, and/or distribution environments • Min 5 years of overall experience out of which over 3 years of experience in leading an operational organization in a global environment, responsible for an overall team of 15+ employees • Bachelor’s Degree from an accredited university or equivalent • Should be flexible to adapt to a 24 x 7 operating environment • Ability to pull data from databases (using Excel, Access, SQL and/or other data management systems) • Well-versed with written and verbal communication skills both remotely and face to face • Evidence of success in operational management, operational enhancement and operational change • Coaching and leadership skills including evidence of successful succession planning models. • 3 years+ people and performance management experience Preferred: - Experience in Lean and Six Sigma - Data management & data quality control experience with experience pulling and analyzing large sets of data - Knowledge using data to drive root cause elimination and process improvement - Knowledge in data and experience spotting the trends and fixing gaps - Experience in building Quick Suite dashboard Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.