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Retail Lead Associate (Reduced-Time), Customer Experience Operations

Amazon.com Services LLC - A57

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Questions you are likely to be asked

  1. Why do you want to join Amazon.com Services LLC - A57?
  2. How do you explain a technical problem to a customer who is not technical?
  3. Tell me about an angry customer you handled. What did you say?
  4. How do you handle a problem you do not know the answer to?
  5. How do you decide which ticket to work on first?

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Pay starts at $18.35 per hour with benefits available.Reduced Time Hours: Average work between 30-39 hrs per week. This role requires open availability Sunday-Thursday between 2:45pm-9:15pm.As a Retail Basic qualifications: - High school or equivalent diploma - Are 18 years of age or older - 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience Preferred: - Experience in training others Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, LA, Lafeyette - 18.35 - 18.35 USD hourly

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Listed on amazon · posted 2026-06-25. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon.com Services LLC - A57, not by us.