Program Manager, Translation Service Ops - Localization Scalability & Country Launch

Want to shape how millions of customers experience Amazon in their own language? The country launch team owns the end-to-end content localization strategy for launching Amazon into new countries. As a Basic qualifications: - Bachelor's degree - Experience in program or project management - Experience working cross functionally with tech and non-tech teams - Experience defining program requirements and using data and metrics to determine improvements - Speak, write, and read fluently in English - Experience in driving end to end delivery, and communicating results to senior leadership - Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership - Experience managing content projects of varying complexity, conducting content review and overseeing localization - Familiarity with NMT or LLM machine translation technologies and how they apply to large-scale content operations - Understanding of software internationalization (i18n) principles and how products are built for global markets Preferred: - PMP - Bachelor's degree in management, business administration, economics, engineering, marketing - Experience managing service providers and vendors - Experience implementing repeatable processes and driving automation or standardization - Experience managing budgets Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.