MyHR Live Support Advisor [S], MHLS Advisor [S]

At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support Basic qualifications: - Bachelor's degree or Advanced Degree - Experience in English-language communication skills, both written and verbal - 6+ months of customer service experience - 6+ months of human resources experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Flexible with Voice and chat process - 6+ months of experience in contact center, customer service, human resources, technical support or equivalent experience. Preferred: - 1+ years of human resources experience - 1+ years of customer service experience - 1+ years of technical support experience - 1+ years of Microsoft Office products and applications experience - Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troublshooting network and experience in networking administration and troubleshooting - Experience in human resources - Bachelor's degree, or Master's degree in business, operations, human resources, adult education, organizational development, instructional design or related field - Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service - Experience handling confidential information and maintaining professionalism in dealing with senior executives, or experience with end-to-end project management Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.