Manager I, Ops, Relay Operations

Looking for a career at a company that seeks to be Earth’s most customer-centric company? If so, meet Amazon.Over the past 20+ years, Amazon has reinvented on behalf of customers and has become the largest Basic qualifications: - 1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred: - 1+ years of performance metrics, process improvement or lean techniques experience - • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level, SQL, and MS Access - • Knowledge of Lean principles and DMAIC methodology - • Demonstrated analytical and quantitative skills to use data and metrics to back up assumptions and develop business cases - • Experience in requirement gathering and ability to write clear and detailed requirement documents Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.