ApplySarthi

Live Ops Support Engineer, Prime Video Experience Technology

Amazon

Tailor my CV for this job, freeView job and applyYour CV rewritten for this role, from your real experience. Sign in with Google, nothing to install.

Got this interview? Our apps help you get the job.

Prep SarthiFree 7-min demoPractise this interview with an AI interviewer, out loud.Unlimited mocks · ₹99/month →Live Sarthi30 min free demoAnswer hints during the real call, hidden from supported screen sharing.Unlimited interviews · ₹99/2 days · Windows →

Skills named in this job

Read from the description itself, not inferred.

This role on the market

1,304 open experience roles across 251 companies are on ApplySarthi right now, most of them in Bengaluru (76), Hyderabad (35), Chennai (23).

AWS jobs

Amazon has 14,204 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

1,304 open experience roles are hiring right now across 251 companies, mostly in Bengaluru — so the questions repeat. Practise them before you sit with Amazon.

Questions you are likely to be asked

  1. Why do you want to join Amazon?
  2. What is your experience with AWS? Tell me one thing you learned the hard way.
  3. How do you explain a technical problem to a customer who is not technical?
  4. Tell me about an angry customer you handled. What did you say?
  5. How do you handle a problem you do not know the answer to?

Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.

Practise the Live Ops Support Engineer, Prime Video Experience Technology at Amazon interview free →

Prime Video Experience Technology is seeking a skilled Live Ops Support Engineer to drive technical excellence and ensure seamless operational support for our critical systems. You'll play a key role in Basic qualifications: - 2+ years of technical support experience - Experience troubleshooting and debugging technical systems - Experience communicating technical details verbally and in writing - Experience coordinating cross-functional inputs, meeting deadlines, and effectively managing competing priorities - Minimum experience of 1 year in a Level-2 role with exposure to ticket creation and escalation, including incident management and metrics reporting - Exposure to AI-powered tools for diagnostics, triage, or operational support - Proven ability to perform root cause analysis and drive corrective actions that prevent recurrence Preferred: - Knowledge of networking protocols such as HTTP, DNS and TCP/IP - Knowledge of AWS or cloud technologies - Understanding of video encoding and transcoding technologies - Knowledge in software development or scripting in modern programming languages Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Match this job to your CV

ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.

Check my match →

Similar open roles

Need answers during your interview? Try Live Sarthi.

Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.

Try Live Sarthi free →

A Windows app, from the same team as ApplySarthi.

Listed on amazon · posted 2026-09-04. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon, not by us.