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IT Support Engineer II, Ops Tech Solutions (OTS)

Amazon.com Services LLC

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What solutions roles keep asking for: AWS (32%), Python (19%), Customer success (15%), Azure (14%), GCP (13%) — counted across their open postings here.

IT Support Engineer jobs in the United States · Linux jobs

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Questions you are likely to be asked

  1. Why do you want to join Amazon.com Services LLC?
  2. What is your experience with Linux? Tell me one thing you learned the hard way.
  3. Tell me about an angry customer you handled. What did you say?
  4. How do you handle a problem you do not know the answer to?
  5. How do you decide which ticket to work on first?

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Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every Basic qualifications: - 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience - 3+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience - 4+ years of technical support experience - 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Bachelor's degree in IT, computer science or equivalent - Possess and maintain a current, valid Driver License Preferred: - 3+ years of supporting a windows server environment experience - Experience supporting video conference and teleconference equipment - Strong troubleshooting skills of very complex systems Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CO, LOVELAND - 60,700.00 - 106,300.00 USD annually

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Listed on amazon · posted 2026-09-15. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon.com Services LLC, not by us.