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IT Support Engineer I, Ops Tech Solutions (OTS) - Fixed Field

Amazon Japan G.K.

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3,003 open solutions roles across 370 companies are on ApplySarthi right now, most of them in Bengaluru (105), Mumbai (35), Hyderabad (23).

What solutions roles keep asking for: AWS (32%), Python (19%), Customer success (15%), Azure (14%), GCP (13%) — counted across their open postings here.

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Amazon Japan G.K. has 582 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for solutions roles keep coming back to AWS, Python, Customer success, Azure. Practise those questions before you sit with Amazon Japan G.K..

Questions you are likely to be asked

  1. Why do you want to join Amazon Japan G.K.?
  2. What is your experience with Linux? Tell me one thing you learned the hard way.
  3. How do you handle a problem you do not know the answer to?
  4. How do you decide which ticket to work on first?
  5. Tell me about feedback from customers that you passed on to the product team.

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Amazonは「 地球上で最もお客様を大切にし、地球上で最も豊富な品揃え」というビジョンを目指しています。このビジョンを実現するために、素晴らしい仲間を求めています。オーナーシップを持ち変化と革新に情熱を持って取り組む方を求めています。我々はカスタマーエクスペリエンスを向上させるために進歩し続けています。我々の企業DNAとしてイノベーションと創造があります。皆さんにその力を発揮して頂き、日々発生する問題に工夫を凝らしシンプルな方法で解決し、これからのAmazonを一緒に作り上げ、Amazonと共に未来を歩みましょう。 Basic qualifications: - サーバソフトウェア・ハードウェア全般のトラブル、障害対応経験 (3年以上) - クライアント機器(Windows PCやその他周辺機器)のトラブル、障害対応経験(3年以上) - サーバ、ネットワークのインフラに関する専門知識 (実務経験 3年程度 - Linux環境でのシステム構築、運用管理経験 (実務経験 1年以上) - チームリード経験 - 日本語能力試験1級以上 またはそれに準ずる経験等(日本語の契約書やマニュアルが読め理解できる、ミーティングなどで発言が可能、お客様と交渉することができる) - 英語を使った業務経験、学習意欲がある方(調べならでも海外のエンジニアとチャット上で会話やり取りできる方。英語のマニュアルを調べながら理解できる方) Preferred: - 大小サーバ/ネットワークの構築運用経験、障害対応 5年以上 - プロジェクトマネジメント・リーダー経験 5年以上 - データセンター設備サポート経験 - CCNP/LPIC Level2 などの有資格 - 配送拠点へのITインフラの導入、改善経験(コンサルティング経験) - フィールドエンジニア経験 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Listed on amazon · posted 2026-06-05. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon Japan G.K., not by us.