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IT Support Associate II, Ops Tech Solutions (OTS)

Amazon.com Services LLC

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What solutions roles keep asking for: AWS (32%), Python (19%), Customer success (15%), Azure (14%), GCP (13%) — counted across their open postings here.

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Interviews for solutions roles keep coming back to AWS, Python, Customer success, Azure. Practise those questions before you sit with Amazon.com Services LLC.

Questions you are likely to be asked

  1. Why do you want to join Amazon.com Services LLC?
  2. What is your experience with Linux? Tell me one thing you learned the hard way.
  3. Tell me about an angry customer you handled. What did you say?
  4. How do you handle a problem you do not know the answer to?
  5. How do you decide which ticket to work on first?

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Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every Basic qualifications: - Experience troubleshooting integrated and interdependent computer systems - Experience in a dynamic environment with a high degree of customer service - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach - 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience Preferred: - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, MS, Canton - 21.15 - 33.99 USD hourly

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Listed on amazon · posted 2026-09-10. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon.com Services LLC, not by us.