Data Solution Lead Manager, Data Collection Excellence

Are you passionate about bridging the gap between technical ML solutions and customer success? Do you thrive providing consultation in an ambiguous environment, all while building customer partnerships? Basic qualifications: - 5+ years of people management experience - Experience in project management including resource planning, managing schedules, reporting project status and prioritizing tasks - Experience leading and influencing the data strategy of your team or organization - Bachelor's degree in a relevant field or equivalent work experience - Experience working with customers with a passion for delivering exceptional service, or experience in technical support and experience that includes strong analytical skills, attention to detail, and effective communication abilities - 5+ years of experience in ML data operations, with a strong understanding of data annotation/ML workflows and concepts - Working knowledge of JSON, Command Line, and Python Preferred: - Bachelor's degree in Computer Science, Business or a related field - 2+ years of technical support experience, or experience in leadership or account management positions - Background in customer success or solution consulting Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.