Customer Success Manager I, Global Logistics

Join Amazon's Global Logistics team as a Customer Success Manager and drive transformative improvements for our diverse shipper community. In this pivotal role, you'll manage high-value shipper relationships, Basic qualifications: - Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment - Bachelor's degree in Business, Operations, Supply Chain Management, Engineering, or a related field - 1+ years experience in customer success, consulting, or supply chain management - Demonstrated ability to manage complex customer relationships and drive measurable business improvements - Strong analytical skills with experience in data-driven decision making and problem-solving - Excellent communication and presentation skills, with the ability to influence stakeholders at various levels - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) Preferred: - Knowledge of project management tools and methodologies (agile to waterfall) - 2+ years experience in customer success, consulting, or supply chain management - If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, AZ, Tempe - 58,200.00 - 101,800.00 USD annually USA, WA, Bellevue - 80,200.00 - 101,800.00 USD annually