ApplySarthi

Customer Service Specialist - Healthcare Billing, Amazon Healthcare Revenue Cycle

Amazon

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This role on the market

629 open healthcare roles across 110 companies are on ApplySarthi right now, most of them in Bengaluru (60), Hyderabad (4), Mumbai (3).

What healthcare roles keep asking for: Stakeholder management (17%), AWS (14%), Excel (12%) — counted across their open postings here.

Customer Service Specialist jobs in the United States · CRM jobs

Amazon has 16,421 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for healthcare roles keep coming back to Stakeholder management, AWS, Excel. Practise those questions before you sit with Amazon.

Questions you are likely to be asked

  1. Why do you want to join Amazon?
  2. What is your experience with CRM? Tell me one thing you learned the hard way.
  3. Tell me about feedback from customers that you passed on to the product team.
  4. How do you explain a technical problem to a customer who is not technical?
  5. Tell me about an angry customer you handled. What did you say?

Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.

Practise the Customer Service Specialist - Healthcare Billing, Amazon Healthcare Revenue Cycle at Amazon interview free →

As we continue to expand and transform the primary care experience, we’re looking for passionate people to help manage our patient inquiries, using CI CARE framework that makes One Medical unique. As a Basic qualifications: - 2+ years of customer service in a healthcare call center environment experience - 1+ years of medical billing, insurance claims, or healthcare revenue cycle experience - Experience in Microsoft Office Suite using electronic health records (EHR) or customer relationship management (CRM) systems Preferred: - Ability to work various shifts - Strong problem-solving and documentation skills - Ability to type 45+ WPM while maintaining accuracy Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, AZ, Tempe - 20.00 - 22.00 USD hourly

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Listed on amazon · posted 2026-10-21. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon, not by us.