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Case Mgr, PPL [S]

Amazon

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Skills named in this job

Read from the description itself, not inferred.

This role on the market

144 open case roles across 26 companies are on ApplySarthi right now, most of them in Hyderabad (6), Bengaluru (4), Chennai (2).

What case roles keep asking for: Excel (56%) — counted across their open postings here.

Excel jobs

Amazon has 15,239 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for case roles keep coming back to Excel. Practise those questions before you sit with Amazon.

Questions you are likely to be asked

  1. Why do you want to join Amazon?
  2. What is your experience with Excel? Tell me one thing you learned the hard way.
  3. What is a weakness you are working on, and how?
  4. Tell me about yourself, and why this role is the right next step.
  5. Tell me about a problem you solved at work that you are proud of.

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Practise the Case Mgr, PPL [S] at Amazon interview free →

This is a contractual role At Amazon we believe that every day is still day one.We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and Basic qualifications: - Bachelor's degree in Business - 2+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management role - Intermediate proficiency in MS Word, Excel and Outlook Preferred: - Master's degree - Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards - Experience with process improvement and stakeholder management - Experience and knowledge in Six Sigma belts and process improvement initiatives Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Listed on amazon · posted 2026-10-06. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon, not by us.