Area Manager

This is a fixed-term contract position.Central Operations (CO) refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run an increasingly complex and growing last mile delivery Basic qualifications: - Experience comfort with ambiguity - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Has knowledge and experience in direct-to-customer fulfillment operations as well as excellent technical, problem-solving, and communication skills - Experience defining projects, collecting requirements, designing process solutions - Qualifications in Engineering, Operations, or related fields - Excellent written and verbal communication skills in English; ability to communicate effectively and build partnership relationships with both agency management representatives and their delivery providers - Experience with performance metrics and process improvement with demonstrable problem solving skills and analytical skills - Ability to change and adapt as our business grows and you must adapt to changes in management - Excellent customer service skills and interpersonal skills - Direct management experience for employees and their performance Preferred: - Experience with strong project management skills and the ability to thrive in a fast-paced environment - Experience in English-language communication skills, both written and verbal - Experience with SQL and data visualization tools such as Tableau - Experience working in a fast paced, quickly changing or international environment - Bachelor's or Master's degree in Engineering, Operations, or a related field. - Management experience in a manufacturing, production or distribution environment. - Experience leading process improvements through Lean process, Kaizen, and Six Sigma. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.